... objectives. Create a pre-call plan using SMART objectives and execute post-call evaluation in order to continuously ... and execute a Multichannel Call Plan using all available resources, a call plan that achieves set call metrics and optimizes coverage and ...
... , including regular 24-hour on-call duty for Windows server systems & ... be regularly available for on-call duty and meet SLA requirements, ...
... (voice, email, social media) - Handle calls from customers who have ordered ...
... and upsell additional products - Handle calls from customers who have ordered ...
... the entire delivery process - Answer calls and process pick-up orders, ...
... a telephone customer service or call center environment. Your responsibilities - Address ...
... Cisco collaborative solutions, namely Cisco Call Manager; Good theoretical comprehension of ...
... process customer requests(emails and Calls) for service or delivery, ensuring ...
... (voice, email, social media). - Handle calls from customers who have ordered ...
... (voice, email, social media). - Handle calls from customers who have ordered ...