... troubleshooting. Keep records of customer interactions and transactions, recording details ... account and application support to Customers namely with regards to software ... (mandatory) Previous experience in customer Support (preferable) Have EU citizenship, ...
Customer Support Advisor (German market) in ... first point of contact with customers via telephone, email, chat, and social media. - Provide technical support, and assist customers with the technical issues they ...
Customer Support Advisor (German market) in ... first point of contact with customers via telephone, email, chat, and social media. - Provide technical support, and assist customers with the technical issues they ...
... companies. - Review the level of customer satisfaction and escalate problems when necessary. - Prepare proposals for commercial and technical service s and ensure that these ...
... companies. - Review the level of customer satisfaction and escalate problems when necessary. - Prepare proposals for commercial and technical service s and ensure that these ...
... product knowledge gaps of the customer facing teams Deliver trainings to the customer facing teams for new releases ...