SecOps
... sistemas de gestão de processos tickets de terceiros ou nos tickets do serviço interno do GSS. ...
... sistemas de gestão de processos tickets de terceiros ou nos tickets do serviço interno do GSS. ...
... customer commitments• Create and track tickets to maintain a schedule and ... through metrics• Ensure quality of ticket entry and customer response• Ensure ...
... customer inquiries and issues;Manage ticketing systems and ensure timely resolution ... .Resolve customer inquiries and manage ticketing systems.Gather and analyze customer ...
... customer commitments• Create and track tickets to maintain a schedule and ... through metrics• Ensure quality of ticket entry and customer response• Ensure ...
... ;br* Create detailed and accurate tickets in the CRM system (Salesforce Jira Confulence);br* Prioritize and escalate tickets to the appropriate development or ...
... Statement.For additional details please see our career site pages for ... in the United States, please see a full copy of our ...
... think the open position you see is right for you, we ... think the open position you see is right for you, we ...
... other test cycles :Issue handling ticket resolution :Regular Customer interaction, i. ...
... na utilização de ferramentas de ticketing (EasyVista ou ServiceNow, etc.); Disponibilidade ...
... aplicável;-Experiência na atualização dos tickets com o detalhe das ações ...