Incident Problem Manager
... for Production Environment;Experience in Ticket management (SPOC);Experience with Operations; ... management methodologies;Opportunity to be seen and recognized, to work on ...
... for Production Environment;Experience in Ticket management (SPOC);Experience with Operations; ... management methodologies;Opportunity to be seen and recognized, to work on ...
... customer commitments• Create and track tickets to maintain a schedule and ... through metrics• Ensure quality of ticket entry and customer response• Ensure ...
... customer commitments• Create and track tickets to maintain a schedule and ... through metrics• Ensure quality of ticket entry and customer response• Ensure ...
... Functional Internal Consultants or from ticketing system (OTRS), classifies ticked depending ... to define development and resolutionResolves tickets issues on time, considering the ...
... that understands the development of tickets and can aid the process. ... team), reducing the number of tickets sent to Level 3 support ( ...
... ;Administração, análise e gestão de tickets;Conhecimento de sistemas operativos Windows e Linux;Experiência com ferramentas de ticketing (e.g., Jira, ServiceNow);Capacidade ...
... customer commitments• Create and track tickets to maintain a schedule and ... through metrics• Ensure quality of ticket entry and customer response• Ensure ...
... great Team and culture : please see our Recruitment Video. : An exciting ...
... great Team and culture – please see our Recruitment Video An exciting ...
... great Team and culture – please see our Recruitment Video An exciting ...