... , listening to, reviewing and evaluating calls. Provides appropriate feedback to CSRs ... for performance appraisals Makes monthly call monitoring plan and execute this ... scoring skills and interpretation of calls are at the same level ...
... inquiries;Communicate with customers by calls, tickets, emails or messages;Know ... , document and retrieve information in call tracking database;Increase customer loyalty ... of customer service experience;Have call center experience;Are living in or ...
... include: Handle incoming and outgoing calls with professionalism and empathy. Provide ... . Meet performance metrics such as call resolution time and customer satisfaction. ... employees worldwide. In its international center in Lisbon, the company handles ...
... inquiries;Communicate with customers by calls, tickets, emails or messages;Know ... , document and retrieve information in call tracking database;Increase customer loyalty ... of customer service experience;Have call center experience;Are living in or ...
... inquiries;Communicate with customers by calls, tickets, emails or messages;Know ... , document and retrieve information in call tracking database;Increase customer loyalty ... of customer service experience;Have call center experience;Are living in or ...
Linde Saude Contact Center Agent - Portuguese & Spanish Speaker (m ...
... Responsibilities: Customer Support: Handle inbound calls, emails, and live chat inquiries ... : Prior experience in customer service, call center, or telecommunications is an advantage, ...
... qualified leads, measured by booked calls for our key services. You ... our agency with qualified leads (calls), while doing what is necessary ... high-quality leads and booked calls. Expertise in utilizing multiple lead ...
... : Handle inbound and outbound customer calls, emails, and live chats in ... : Previous experience in customer service, call centers, or a related field is ...
... as applicable.- Responsible for on-call as-needed support for remote locations.- Ability to make sound judgment calls and escalate to senior resources ... . - Ability to make sound judgment calls and escalate to senior resources ...