Responsibilities Execute outbound calls and e-mails to respond ... all customer communications Process inbound calls to determine appropriate action required ... department, customer service, or a call center environment Accounts receivable experience ideally ...
... leading provider of cloud contact center software, bringing the power of ... the cloud revolution in contact centers, helping organisations transition from legacy ... to be part of on-call rotation, troubleshooting customer issues and ...
... , listening to, reviewing and evaluating calls. Provides appropriate feedback to CSRs ... scoring skills and interpretation of calls are at the same level ... Logical and objective approach to call assessment Ability to provide feedback ...
... , listening to, reviewing and evaluating calls. Provides appropriate feedback to CSRs ... scoring skills and interpretation of calls are at the same level ... Logical and objective approach to call assessment Ability to provide feedback ...
... inquiries;Communicate with customers by calls, tickets, emails or messages;Know ... , document and retrieve information in call tracking database;Increase customer loyalty ... of customer service experience;Have call center experience;Are living in or ...
... contact for the users who call our Service Desk.While providing ... service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge ... website. If you receive a call to schedule an interview with ...
... end for Five9 cloud contact center.Collaborate with Product Managers, Architects, ... SIP Protocols.Experience with Contact Center or Call Center software.Experience with CRM software ( ...
... scalable, highly available cloud contact center software using Java and single- ... SIP Protocols.Experience with Contact Center or Call Center software.1+ years of professional ...
... relativa às intervenções realizadas às clientes. O que valorizamos?Licenciatura em ... ).Gosto pelo contacto com o cliente e saber compreender as suas ... contínua, através da CUF Academic Center;Valorização dos nossos recursos humanos ...
... e responsabilidade para lidar com Clientes;- Simpatia e à vontade no contacto com o Cliente;- Conhecimento de informática na ótica ...