... Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard ...
... smooth operation for our customers. We are a motivated and ... , our focus is on supporting and setting up complete IT ... (2nd and 3rd level support) Development of new IT strategies ... specialist areas Migration and support of on-prem, hybrid and ...
... journey into the future. We support companies in accelerating and streamlining ... include: You introduce Matrix42 to customers, package in M42 and administer ... Matrix42 products) You advise our customers remotely or on site You ...
... Development and implementation of support processes Carrying out tests and ... German skills A strong customer focus, enjoyment of working with ... induction and collegial support Best work-life balance thanks ... IT-FI 2nd-Level-Support (m f d) (Please always ...
... for Endpoint at our customers, and the continuous further development of all environments. You support your colleagues (m f d) ... Conducting pre-sales workshops with customers regarding modern MDM solutions. Support with quotation calculations and cost ...
... Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard ...
... smooth operation for our customers. We are a motivated and ... , our focus is on supporting and setting up complete IT ... (2nd and 3rd level support) Development of new IT strategies ... specialist areas Migration and support of on-prem, hybrid and ...
... , Business Requirements translation, Quality Assurance support, Operations monitoring, and root-cause analysis Understand Customer businesses, and in particular on ...
... Development and implementation of support processes Carrying out tests and ... German skills A strong customer focus, enjoyment of working with ... induction and collegial support Best work-life balance thanks ... IT-FI 2nd-Level-Support (m f d) (Please always ...
... tasks Do you like to support your customers? You handle customer inquiries and support tasks in the area of ...