English Quality Analyst - Porto, Portugal
... be picked up when new agents are going to be trained ... BPO production or comparable customer service Should be at least one ...
... be picked up when new agents are going to be trained ... BPO production or comparable customer service Should be at least one ...
... your skills as content moderator agent, supporting our clients different areas ... , and actively participating in the service improvements provided to all users ... shifts (24 7) Strong customer service orientation skills Tolerance for repetitive ...
... lasting customer relationships. 2. Customer Service Agent : Delight our German-speaking customers with top-notch service and problem-solving skills. 3. ...
... proficiencies WFM schedule optimization Maintain agent & campaign annual leave and update ... with RTAs to ensure agent adherence & productivity is controlled & action ... resources and consistent achievement of service level across all activities Work ...
... chain distribution or services) environment preferred.MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Demonstrated strong leadership, interpersonal & organization skills and change agent abilities.Strong project management skills ...
... is dedicated to enabling agents and supervisors to efficiently manage ... allows contact center agents to engage with customers through ... Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Other requirements: ...
... ? Are you interested in Customer Service? This might be the job ...
... methods You need: Fluency in Dutch (C1 - native level) Proficiency in ...
... methods You need: Fluency in Dutch (C1 - native level) Proficiency in ...
... methods You need: Fluency in Dutch (C1 - native level) Proficiency in ...