... develops and operates applications that support the customer journey so that our customers always receive the best possible support. This is done in four ... Very good written and spoken German and English skills Independent and ...
... new role, you will primarily support our customers in Berlin and ensure the ... our headquarters in Mainz, external support partners and our customers. Profile Completed IT training, e. ... Advanced Professional) Good knowledge of German and English (B2 or higher) ...
... developing long-term relationships with customers, while actively working to satisfy customers’ needs and requests, respond to ... ): Experience in Manufacturing Execution SystemsPreferred German language skillsPreferred French language skillsApply ...
... and 2 support levels, with standard operating procedures and customer service guidelines relating to IT support.Assist with General IT office ... outstanding customer service through in-person and remote technical support.Ability to automate regular tasks ...
... a rent to final customers. This perimeter needs to provide 24 7 support, due to its ‘online digital ... functional knowledge and handle support for the assigned applications, to ... an impact on the supported working environment. Qualifications What we’re ...
... Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard ...
... France and other English speaking countries with their technical and accounting issues over the phone and via email Provide support to our customers by answering inquiries via our ticket system Prepare offers for prospect customers, tailoring solutions to ...
... meet the needs of its customers and to continue to develop ... existing business processes by resolving support tickets (incidents and minor changes) ... time managementCommunication skills (English C1, German C1)Our offer:In addition ...
... -speaking Customer Advisor for a top Social Network in Lisbon Are you passionate about Social Media and do you speak Dutch? We have an exciting job opportunity for you We are in search of Dutch speakers to provide quality support ...
... .3‐5 years of previous support experience working in a technology systems department directly supporting customers.Strong knowledge of (and ability ...