... * Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) * Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard ...
... You have previous experience in customer service (Front Office Order Entry ... by phone and email with customers on a daily basis (handling ... mastering them. Collaborating with our customers is key for our success ...
... and medical devices - Reply to customer questions about indication, storage, and defined brief information (all other points are forwarded to the relevant specialist departments - Support and share your product knowledge ...
... with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers Requirements University degree in the ...
... 1000 employees worldwide. Job Responsibilities: * Customer support to German-speaking customers by phone, email, chat and social media channels * Support our merchants for all questions ...
... 1000 employees worldwide. Job Responsibilities: Customer support to German-speaking customers by phone, email, chat and social media channels Support our merchants for all questions ...
... be your job... You will support the Prosoz Analytics team in the administration and maintenance of Oracle and SQL Server databases for our customers You take over the application ... professionalism as well as the customers and the environment. I like ...
... provide second and third-level support in the customers own ticket system and provide user support for software and hardware queries ...
... and organizational consulting for our customers. You are enthusiastic about their process and product world and support them in modernizing the software ... may also be required to support the customer on site. Convincing communication skills: ...
... product and service portfolio, we support over 500 customers with 29,000 users. Our ... Your main tasks will include customer consulting and customer support, in particular advising and supporting customers on the phone, via e- ...