Service Desk agent
... ; accurately log all Service Desk tickets using the defined tracking software. ...
... ; accurately log all Service Desk tickets using the defined tracking software. ...
... • Handle standard inquiries & support through ticket service or via phone (if ...
... Handle standard inquiries & support through ticket service or via phone Provide ...
... relevant communication channels (e-mail, tickets, phone) to provide information related ...
... themes from feature requests, support tickets, and churn reasons.Compiling reports ...
... to triage development and QA tickets based on business and customer ...
... to triage development and QA tickets based on business and customer ...
... GitExperience in payment services and ticketing services integration is a plus. ...
... business processes by resolving support tickets (incidents and minor changes) and ...
... business processes by resolving support tickets (incidents and minor changes) and ...