Job Description: German-Speaking Customer Advisor (On-Site - Porto) Position : German-Speaking Customer Advisor Location : On-Site, Porto, Portugal ... are seeking a German-Speaking Customer Advisor to join our team on- ...
Job Description: German-Speaking Customer Advisor (On-Site - Porto) Position : German-Speaking Customer Advisor Location : On-Site, Porto, Portugal ... are seeking a German-Speaking Customer Advisor to join our team on- ...
... experience to all of our customers. In Retail Customer Care (RCC), our team is ... after-sales related contacts. Every customer interaction is an opportunity to ... for further assistance Escalations - Advising customers on the features and benefits ...
... billing inquires, service requests and customer complaints * Compliant with internal processes ... Receive & process orders for all customer which are received by e- ... (SAP, …). (Valuable) * Team player * Customer oriented * Good organization ability * Good ...
... to detail * Processes and investigates customer cases calls, orders, potentially returns, ... levels are met to our customers * Meet all applicable quality and ... and French * Experience in the Customer Service or in a related ...
... .* Act as a trusted technical advisor in safeguarding and sharing innovation roadmap with the customer.* Maintain close collaboration with ECS ( ...
... with executive-level customers to agree on specific business ... right to be an advisor to the customer, with the primary goal of helping customers quickly generate significant value from ... responsive to the customers needs and fundamentally building trust ...
... capacity and cost, enhancing the customer service experience. * Customer Satisfaction: Implement strategies to improve ... with AI tools to optimize customer experience * Adaptability and resilience to ...
... role, you will analyze key customer journeys to enhance customer satisfaction and drive business outcomes. ... join our team as a Customer Journey Analyst Who we are: ... delivering outstanding experience to our customers. 530,000 team members strong, ...
... this role, you will assist customers remotely, providing high-level technical ... a focus on delivering excellent customer service will be key to ... to handle multiple tasks and customer inquiries in a fast-paced ...