... focal for the Customer, the Field Service teams, the Customer Support Director and the Customer Engagement & Program Manager, * Contribute to regional events, * Relay Customer voice on Software & Services products, * Ensure assigned Customers KPI follow-up ...
... every cup.Job Description:The Customer Service Manager ensures our customers receive industry leading on time, in full service as well as the execution of local customer service activities to optimize the supply ...
... and construction of a product, service, program, or initiative.* The ability ... working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing ...
... requested by team leader or manager. br * Evaluate external customer satisfaction, define and implement improvement activities based on these results. br * Service Level KPIs: Maintain excellent customer service level of 98.5%. br * ...
... business with the customer.A day in the life of...* Coordinate the Transition of services from Market Business (e.g.: ... business with the customer.A day in the life of...* Coordinate the Transition of services from Market Business (e.g.: ...
... improvements in services and communications from an understanding of the customer feedback and developing initiatives to respond to common issues * To provide support to and assist with any ad hoc duties as requested by the reservations manager Ticketing ...
... excellent customer service. * Provide first level support in troubleshooting customer complaints across the designated product range by analyzing customer problems and asking the appropriate questions to resolve. * Communicate regularly with your Manager ...
... brokers, …) * Analyse requests (coming from customers partners local customer service and or any (COMPANY NAME) ... experience: * University degree * Experience within customer service environment (1 year minimum) * Linguistic ...
... role, as requested by your Manager.* NETWORK OF INTERACTION: INTERNAL : Customer Service Manager, Returns Manager, HOD, Customer Service Team, Returns Team, Order Entry ...
... delivery on the customer promise and value of service. * Nurture and develop client relationship ... passionate about driving customer success on a Nordic scale?Were seeking a dynamic and results-driven Customer Success Manager in our Copenhagen office in ...