... to higher tiers of support as per defined protocols. Respond to inbound customer requests promptly and accurately, documenting relevant case information for future reference. Qualifications: C1 C2 proficiency in German B2 C1 proficiency in English ...
... escalate issues or customers to higher tiers of support as per defined protocols. Respond to inbound customer requests promptly and accurately, documenting relevant case information for future reference. Qualifications: Native in German B2 C1 proficiency ...
... escalate issues or customers to higher tiers of support as per defined protocols. Respond to inbound customer requests promptly and accurately, documenting relevant case information for future reference. Qualifications: Native in German B2 C1 proficiency ...
... specifically related to software support, and identify the most critical support related issues Desirable: * Understanding of ... software analysis and software support reports. The analysis will be ... a team, with the support and guidance of the Engineering ...
... end-to-end ownership. br * Supporting worldwide customer surveys to understand and meet customer needs better. br * Building strong ...
... preferred * Great communication skills * Prior customer support experience would be an advantage * Strong troubleshooting skillsWhat we offer: * Complete support to help you ease your ...
... you to join our Czech customer experience team, to support customers from the Czech Republic, after ... preferredbr * Great communication skillsbr * Prior customer support experience would be an advantagebr * ...
... passionate team that supports each other, questions the status quo and aims to constantly improve the customer experience. Thats why were proud ... CRM and customer service tools. - Experience in customer retention or customer service management is a plus. - ...
... the longer term, such as Customer Success.Responsibilities * Support our priority clients in an ... interface and technical issues (supported by our Tech team) or by our Operations team * Being the pillar of the Customer Success team by spotting potential ...
... performance improvement opportunities for the customer and (COMPANY NAME) SR.brbrWhat ... and collaborative culture where we support your career and development. In ... you to applybrbrIF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR ...