... to improve the overall customer experience Assist customers with account settings , billing issues , website features , and general troubleshooting Follow company guidelines while maintaining quality and consistency in customer service delivery Skills and ...
... Key Responsibilities: Customer Support : Deliver top-tier customer service to French-speaking customers via phone, email, and live chat. You’ll answer questions about orders, shipping, returns, products, and account management, ensuring each customer has a ...
... Key Responsibilities: Customer Support : Deliver top-tier customer service to French-speaking customers via phone, email, and live chat. You’ll answer questions about orders, shipping, returns, products, and account management, ensuring each customer has a ...
... incoming collection concerns from the customer and internal stakeholders;* Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customers accounts; * Analyze and check KPIs on ...
... the Customer, review KPIs (Key Performance Indicators), and drive customer awareness of product features and Company services. Harness all necessary resources to ... in Customer Success Management, Technical Account Management, or Technical Support in ...
... individuals with a passion for customer service and a strong interest in ... to handle a variety of customer inquiries. You will be part of an evolving and innovative account, with numerous opportunities for personal ...
... individuals with a passion for customer service and a strong interest in ... to handle a variety of customer inquiries. You will be part of an evolving and innovative account, with numerous opportunities for personal ...
... B2C or B2B business. * Welcoming customers and identifying their needs. * Advising customers and potential customers regarding Nespresso products and services. * Initiating customers into the art of coffee ...
... optical industry while developing the customer service and sales techniques needed to ... a sanctioned Apprentice Program * Strong customer service skills: communicator, listener and team ...
... optical industry while developing the customer service and sales techniques needed to ... a sanctioned Apprentice Program * Strong customer service skills: communicator, listener and team ...