... .First-line support of IT infrastructure, Security, and systemsReceive and respond to service requests for assistance via telephone ... and by exceeding the SLA (Service Level Agreements) put in place for the various agreements.IT Analysts will be graded on ...
... uma consultoria de outsourcing de IT, com a principal missão de ... uma extensão das equipas de IT nas vertentes tecnológicas;A DECSKILL ... superior a 2 anos como service desk ou noutra função de suporte ...
... uma consultoria de outsourcing de IT, com a principal missão de ... uma extensão das equipas de IT nas vertentes tecnológicas;A DECSKILL ... superior a 2 anos como service desk ou noutra função de suporte ...
... inside and outside of IT Services (e.g. LoB customers, IT Operations, Application Services, IT Technology Services, Multi-Cloud CoEs, Cloud Infrastructure Services) to operate SAP´s system ... ´s internal mission-critical services based on SAP´s own ...
... , taking full ownership of the services performance, including driving its adoption, ensuring customer satisfaction, and contributing to its overall success.Continuously explore and ...
... will you do? Support the services team in planning and scheduling the activities of services engineers. Gain an in-depth understanding of Schneider Electrics services portfolio and its key components. Assist in coordinating ...
... experience in similar network operations service role (service desk, daily operations and project related tasks) You have multi-year experience in Enterprise IT Infrastructure environment You graduated from ...
... the operations of the frontline service functions within the company.brbrHeres ... and Future Development, Customer Service Excellencebr * Collaborate with different teams ... continuous improvement across the service operations.brbr4. KPI Management, Analysis ...
... CAN EXPECT Support our service desk teamProcessing and monitoring of service requests and incidentsProvision and support ... experience as an IT service deskExperienced with ticket systems, software ... itjobs.pt oferta 494918 it-service-desk-engineer-all-genders
... position of IT Help Desk Specialist.The role: * Acts as a local IT first-level support for our ... degree in IT or related area; * Experience in Helpdesk, Technical support or similar IT positions * Customer service attitude; * Very good knowledge of ...