... and implement strategies to enhance IT service quality. * Coordinate with the IT teams to ensure efficient incident resolution linked to business impact. * Monitor and improve service desk performance metrics. * Oversee the day- ...
... réalisées en régie par 331 agent·es aff ecté·es au service et près de 300 véhicules ... tout document émis par le service (notes, documents de communication interne…). ... * Capacité à réguler les confl its.br * Qualités relationnelles (sens développé ...
... potentiellement toutes les activités de service du groupe. Il exige une forte expérience des activités de Services ainsi que des solutions IT et digitales typiques de ces ...
... des coûts des redevances des services IT souscrits :brbr* Optimiser les coûts des services IT par des actions de rationalisation ...
... , autonomous teams building and operating services to deliver value to customers ... administration (e.g. setting up agent ticket routing).You will be working in an agile build it and run it environment where engineering teams build, ...
... .br * IT Infrastructure: Oversee the management of Cloud services, networks, and operating systems. Ensure ... the availability and reliability of IT infrastructures. Evaluate hardware ...
... for an IT Engineer to evolve its information system in France, Germany, Italy and the Netherlands, implementing the best-in-class solutions and tools to the business teams within the company in order to provide an incredible service to all ...
... for an IT Engineer to evolve its information system in France, Germany, Italy and the Netherlands, implementing the best-in-class solutions and tools to the business teams within the company in order to provide an incredible service to all ...
... pour la réalisation des services attendus par les métiers (postes ... afin de délivrer une infrastructure IT répondant au cahier des charges. Une fois la solution livrée, il définit avec le métier le niveau de service attendu et met en place ...
... responsibility for the support of IT services within the location that the ... ambassador and champion of the IT services provided.brbrWe are looking forbr * ...