Cloud Solution Architect - Infra
... high-impact situations for strategic customers partners in collaboration with internal stakeholders (e.g., Customer Services and Support, Customer Success Account Management, other Account ...
... high-impact situations for strategic customers partners in collaboration with internal stakeholders (e.g., Customer Services and Support, Customer Success Account Management, other Account ...
... design collaboration sessions with the customer partner. Understand how work aligns with customer success plan and meets customer partner needs by working with internal teams to deliver customer outcomes. Support customer skilling by delivering as a ...
... identifying resources to improve the customer support experience for a group of customers or a specific region area. Models best practices to support the customer experience.br * Acts as a ...
... digital service kick off for customers * Contributes to onboarding transitioning customers to ECS * Supports in de-escalations of critical customer situations * Supports critical customer situations in conjunction with Major ...
... order capture and information to customers in a spirit of excellent customer service and external customer satisfaction Support of commercial and supply chain ...
... . 10+ years of experience in customer support leadership roles, with a focus ...
... technical knowledge, leadership capabilities and customer support service.Responsibilities* Lead and inspire a team of software support engineers to deliver exceptional service and support to customers within assigned region. * Collaborate closely ...
... a lasting impression. Key Responsibilities: Customer Support: Engage with Dutch-speaking customers through phone, email, and chat, ...
... Account Management, Pre-Sales or Customer Success role. Technical background, or experience supporting technical software solutions. Customer-centric and relationship-oriented at ...
... Team leader, the Remote Technical Customer Support Specialist will provide support to customers, field engineers and business partners ... Office Suite.Required Language Thresholds: Dutch (C2: Native-Level Fluency)English ( ...